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In the tech industry, it’s important to stay up on what chief information officers (CIOSs) are thinking, what their goals are and what obstacles they encounter in meeting these goals. That’s why I make it a priority to keep in constant contact with CIOs and other IT leaders around the world, both through personal meetings and through Flexera research that solicits their input. One thing that’s crystal clear is that the CIO’s role is evolving at a rapid pace.

A few years ago, CIOs had command and control of the IT environment. Anyone who needed an IT resource had to first go through the IT department. CIOs ran their departments as cost centers and managing the IT budget was their primary concern, as they were under continuous pressure to do more with less.